What I do (and don’t) with your information.
Plain English. No dark patterns. If anything here is unclear, email me and I’ll explain it in person.
The short version
I collect the bare minimum I need to talk with you and do work you’ve asked me to do. I don’t sell your information. I don’t share it with advertisers. I don’t use it to target you. If you ever want it deleted, email me at danny@boumansolutions.com and I’ll take care of it.
What I collect
Three kinds of information, depending on how you reach out:
- Contact form submissions. If you fill out the form on /contact, I receive what you typed (name, business, contact method, location, message) plus the date and your approximate IP and country, which my form provider passes through for spam protection.
- Phone calls. When you call my business line at (302) 550-9893, an AI receptionist may answer. The call audio and a transcript are processed by my voice provider (Retell AI) to handle the conversation. Recordings and transcripts are retained briefly for quality and troubleshooting and then discarded.
- Mobile number for booking links. If during a call you ask to be texted a booking link, I collect the mobile number you give me (and your first name, if you offer it) for the sole purpose of sending that one text.
Why I collect it
To respond to you, to do the work you’ve asked about, and to keep the business running (invoicing, scheduling, communication). That’s the whole list.
Mobile information and SMS
I do not sell, rent, share, or otherwise disclose mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. Mobile numbers collected during phone calls are used only to send the requested booking link and for related transactional follow up if you ask for it.
SMS messages are sent through Twilio, which acts as my message delivery provider. Twilio receives the destination number and message content in order to deliver the SMS. Twilio does not receive permission from me to use your number for any purpose other than delivering the messages I send.
You can opt out of any future texts at any time by replying STOP to a message from (302) 550-9893. Reply HELP for assistance, or email danny@boumansolutions.com.
Who I share it with
Only with services I use to operate the business, and only what they need to do their job:
- Email forwarding (Cloudflare Email Routing) for contact-form messages.
- Voice AI receptionist (Retell AI) for handling inbound phone calls.
- SMS delivery (Twilio) for sending booking links you request on a call.
- Calendar booking (Google Calendar appointment schedules) for the link you receive after asking to schedule.
I don’t share your information with advertisers, data brokers, or analytics platforms. I don’t use it to build profiles or target you.
How long I keep it
Contact-form emails live in my inbox like any other email I receive. Voice call recordings and transcripts are retained for a short window by the voice provider for quality monitoring and then discarded. Mobile numbers used to send a single booking link are not stored in a marketing list; they exist in delivery logs at Twilio for the period required by their service.
Cookies and tracking
This site does not use third-party analytics, advertising cookies, or behavioral tracking. The site is a static marketing page; the only network requests it makes from your browser are to load the page itself and, if you submit the contact form, to deliver that form.
Your choices
At any time you can:
- Email me at danny@boumansolutions.com to ask what I have on you, request a correction, or request deletion.
- Reply STOP to any text from (302) 550-9893 to opt out of further messages.
- Decline to provide a mobile number when asked on a call. The receptionist will offer a different way to follow up.
Children
This is a business-to-business site. I don’t knowingly collect information from anyone under 13.
Changes
If I update this policy, I’ll change the “Last updated” date below. Material changes will be flagged at the top of the page for a reasonable window.
Contact
Questions about this policy or about your information go to danny@boumansolutions.com. You can also call me at (302) 550-9893.